It is with mixed emotions that we announce the closure of the Trainz Community website. This decision was not made lightly, but has become necessary. We want to express our deepest gratitude to each and every one of you for your contributions, discussions, and support over the years.
The Trainz Community website will officially close its doors on December 31st, 2023. On this day, the website will become inaccessible, and all services will be discontinued.
We understand that many of you have valuable content on the website. We recommend that you back up any data you wish to keep before the closure date. Once the website is closed, we will not be able to recover or provide access to this data.
Saving Your Collection
To download your collection list, log in to your account and click on the My Collection menu option.
From that point, locate the red Download (XLS) button on the right side of the screen to download a spreadsheet of your collection.
Accessing your Wish List
Please note that the Wishlist is shared between the Community Site and the Trainz.com site. If you wish to maintain access to your Wish List, just register on Trainz.com with the same email address as you use on the Community Site. Once you log in, your Wishlist will be available on Trainz.com.
Once signed in, look for the image of the heart and Wish List in the top right corner.
You can then review your wish list and make any updates as needed.
Thank You!
We would like to thank our dedicated community members who have made the Trainz Community website a special place for collectors to connect and share.
If you have any questions or concerns about this closure, please do not hesitate to contact us at customerservice@trainz.com. We will do our best to assist you during this transition.
Thank you for being a part of the Trainz Community, and we wish you all the best in your future endeavors within the model railroad world.
Sincerely,
Scott Griggs
Chief Engineer